Panda95 Privacy Policy — Malaysian User Data Protection

Panda95 takes every user's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia.

Effective date: 1 January 2026 | Current version

1. Information We Collect

When you register and use the panda95 platform, we collect several categories of information to ensure a smooth, secure, and relevant experience for you. Below are the types of information we collect:

Account Information

Full name, date of birth, and identity card number (for age verification).
Email address and mobile phone number.
Encrypted passwords to secure your login.
Address information for verification and transaction processing purposes.

Technical & Payment Information

IP address, device type, and web browser used.
Platform usage data, including pages visited and session duration.
Payment method details in MYR (RM), such as bank account numbers or e-wallet information.
Deposit and withdrawal transaction history.

All information collected is necessary to provide a complete service and meet applicable legal compliance requirements in Malaysia. panda95 does not collect any information beyond what is needed for these purposes.

2. How We Use Your Information

Information we collect from panda95 users is used solely for legitimate purposes necessary to operate our platform effectively. We do not sell any user's personal information to third parties for marketing purposes.

Account management: Creating, verifying, and maintaining user accounts securely.
Transaction processing: Managing deposits, withdrawals, and betting history in Malaysian Ringgit (RM).
Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
Service improvement: Analysing usage patterns to improve the overall user experience.
Contact: Sending important notices relating to your account, security updates, and promotional information (where permitted by the user).
Legal compliance: To comply with legal obligations and regulations applicable in Malaysia.

Should panda95 need to use your information for any purpose not stated above, we will seek your consent beforehand.

3. Cookies & Tracking

Panda95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you browse our website.

Types of cookies we use

Essential cookies: Required for core platform functions such as login and session security.
Preference cookies: Saving user preferences such as language and region settings.
Analytics cookies: Collecting anonymised data on how users interact with the platform for improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the platform's functionality.

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4. Data Storage, Security & Sharing

Data Security

Panda95 implements comprehensive technical and organisational security measures to protect your personal information:

256-bit SSL encryption for all data transmissions.
Passwords are encrypted using a secure hashing algorithm.
Two-factor authentication is available for added account protection.
Regular security audits conducted by our technical team.

Third-Party Sharing

Panda95 does not sell or rent your personal information. Limited sharing only occurs in the following situations:

Payment service providers that process your RM transactions.
Relevant authorities when required under Malaysian law.
Technical partners who assist in operating the platform infrastructure, subject to strict confidentiality agreements.

User data is retained for as long as the account remains active or as required for legal purposes. Following account closure, data will be deleted or anonymised within a defined period in accordance with panda95's data retention policy.

5. User Rights Over Personal Data

As a panda95 user in Malaysia, you have certain rights regarding your personal information. We respect and facilitate the exercise of these rights:

Right to Access

You have the right to request a copy of the personal information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information in your account.

Right to Deletion

Under certain circumstances, you may request that your personal information be deleted from our systems.

Right to Object

You may object to the processing of your personal data for direct marketing purposes.

To exercise any of the above rights, please contact the panda95 support team. Requests will be processed within a reasonable timeframe, and we will inform you of any applicable limitations or conditions.

6. Policy Changes & How to Contact Us

Changes to This Privacy Policy

Panda95 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform enhancements. Users will be notified of any material changes via an in-platform notice or to their registered email address.

The latest version of this Privacy Policy is always available on this page. We encourage you to check back periodically. The updated effective date will be displayed at the top of this document. Continued use of the platform after changes take effect constitutes your acceptance of the updated version.

Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how panda95 handles your personal data, please contact our support team. We are committed to responding to every enquiry thoroughly and in a timely manner.

Support email: [email protected]

You may also refer to the FAQ us for quick answers to frequently asked questions about privacy and account security.

Summary of Your Rights

Access your data
Correct inaccurate information
Request data deletion
Object to direct marketing
Contact support anytime